What we do

Practical support for organisations that want to work better.

We help businesses, organisations and programme owners improve how they operate, use technology, develop people and manage risk. Our work starts with one question: what needs to work better?

Talk to usSee the three capabilities

Most organisational problems do not fit neatly into one box.

So we do not start with a product. We start by understanding the situation, then take the most practical next step.

  1. 01A business thinks it needs software. The real problem is the process.
  2. 02An entrepreneur needs funding, but first needs records, customers and operations.
  3. 03A programme needs training, but also needs support, monitoring and reporting.
  4. 04An organisation has policies. Nobody knows how to put them into practice.

Three ways we help organisations move forward.

One engagement may need one capability. Another may need all three. You do not have to decide before you talk to us.

  1. 01

    Digital Operations & Solutions

    Process first. System second.

    Improve processes, introduce practical systems and get more from tools like CRM, Microsoft 365, forms and reporting.

    Process improvementBusiness systemsMicrosoft 365Digital forms & workflowReportingImplementation & adoption

    Explore Digital Operations
    Thabiso Naleli working inside an open laptop with a multimeter and a tray of tools
  2. 02

    Enterprise Development & Programmes

    Support should lead to progress.

    Practical business support, incubation, readiness and programme delivery for entrepreneurs, SMEs, NGOs and funders, with progress measured.

    Business & organisation support90-day cyclesIncubationOpportunity readinessProgramme deliveryMonitoring & impact

    Explore Enterprise Development
    Thabiso Naleli crouching between rows of chilli plants on a farm

    Includes NPO & Social Enterprise Incubation. See the incubation model

  3. 03

    Governance, Risk & Compliance

    Grow properly. Operate responsibly.

    The practical side of governance, risk, compliance and information security: workable controls, clear responsibilities, evidence.

    GovernanceCompliance implementationRiskInformation governancePOPIAISO readiness

    Explore GRC
    Thabiso Naleli speaking at a lectern with a laptop

Learning is separate, by design.

Through NIBS, Naleli Innovators Business School, we develop practical learning for individuals, employees and organisations. It is a pathway of its own, not a fourth service.

See How We Learn

Directly with you, or through a programme.

Direct support

A business or NGO brings its own problem: messy processes, a system that is not used, staff who need training, compliance gaps. We work on it with you.

Programme partnership

A corporate, funder or government body needs to support 50 entrepreneurs, 100 employees or a whole cohort. We help design, run, support and monitor the programme.

We work at organisation level and at programme level. That is one of the ways we differ from a traditional consultancy.

Who we support

Different clients. One practical approach.

See how we work

  • Businesses & EntrepreneursStart properly, improve operations, grow.
  • NGOs & Community OrganisationsStronger systems, governance and digital capability.
  • Corporates & FundersAn implementation partner for the programmes you fund.
  • Government & MunicipalitiesProgramme delivery, systems support and capacity building.
  • EmployersPeople who can use your systems, processes and technology.

Not sure which capability you need?

Tell us where you're stuck.

Tell us what is happening. We will help you work out the next step.

Talk to usBook a conversation

No presentation required. Just bring the problem.